IGG Campaign Orders:

Q: I’m not eligible for a refund but I want one. What do I do?

A: We do not offer IGG campaign refunds after the refund period through IGG ends. We apologize for any inconvenience. 

Why?: We cannot offer a refund because we collect funds for the development of a product to take to market. That is why you are getting a unit at our cost and not the retailed price which can be three times what you have already paid. If we offered refunds development and production will indefinitely be pushed back with less and less dollars to use for the product.

Please view IGG's refund page for more information over campaign refunds: https://support.indiegogo.com/hc/en-us/articles/526876-Refunds-Can-I-get-my-money-back-

We will fulfill our promise to you and deliver your product. There are delays, but we believe once you finally do get your product, you will be blown away by the quality of sound you will be receiving and have an advantage of getting it at a lower cost.