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Apple remote buttons do not work properly (resolved)

I had an interesting experience with a new Apple remote that I purchased specifically for my Pulse ∞

After successfully pairing, all buttons would only turn the volume down.

It wasn't until I power-cycled the Pulse that the remote began to work correctly

Unfortunately, this did not last for my Pulse Infinity. It went back to its original behavior. I also have a Pulse currently next to it and I paired the remote with it as well. It works fine. I opened a ticket.

I opened a support ticket and was advised to update the MCU firmware and that resolved the problem! I am now running v1.26

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