hello on friday i received my base geek pulse. unfortunately the screen is DEAD. i opened a support ticket. i did not get any answer yet.
can you please reply to my enquiry?
Thank you for contacting us regarding your support ticket. A technical support agent will be getting back to you in order of ticket received. We have had a surge in technical questions due to our mass shipment of Pulse units recently. We appreciate your patience as we work through all support tickets. We are not open Sat/Sun so you should be getting a response by the end of the today. I thank you for your time.