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Channel balance

I just got a Geek Out 1000 and have installed the 2.29 Windows driver. I am sending audio from my computer to a pair of AudioEngine 5 powered speakers. What I am noticing is that the channel balance is quite skewed. I order to get it properly set I had to use the Window 8.1 channel balance controls and lower the right output from 100 to 75 to achieve a proper balance. Is this a problem with my Geek Out unit or something else?

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Ticket # 13085 has been created for you and someone from the Tech Support Team should be contacting you within the next 24 hours.

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