I have replies to one ticket several times and stills shows waiting for reply
Opened a new one, making reference to the old one, and you guys just closed it, without even responding.
I just asked if the shipping address can be changed and put a C/O note in it.
I receive all announcement from Gavin, fantastic new features, perks, everything is geekiness and happiness, but I cannot get a simple answer to a extremely simple request.
I am selling my geek pulse and want to change the shipping address with a C/O note, how hard is it ?
Please, provide support, I want to put this horrible experience behind.
I have replied to Stephanie's inquiry but the system still says Awaiting Reply. Any tricks to getting it to say it has a reply to respond to?
How can I correct my perk selection.
I prefer Geek Out V2 Plus(+) Infinity, instead of V2 Infinity.
I have sent three tickets through Indiegogo.
Customer service person have sent me response, but they could not help me.
I don't think great service for customer.
Or please, cancel my perk.
I have responded to your ticket several times. The upgrades have been taken off of the Indiegogo campaign. If this upgrade path becomes available again, we will send out an update. I apologize for any inconvenience this may have caused.