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Still waiting of all the orders from igg

Hi lh labs Ordered 3 wave Source, pulse xfi etc.....from indigogo campain.... Nothing shipped since years !!!!!!!!!!!!!!!! What happend ??? Regards Georg

Yes, the same situation as Bret. Nothing received except the earbuds. Where is the Vi Dac Tube? Mono block? ... etc.

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I think it is clear that this is a fraudulent operation that has taken money from hundreds , possibly thousands of Buyers years ago and has no intention of refunding money or shipping what was paid for. I am now going to the California Attorney General's office to register a complaint . Since this involves customers outside California, mail fraud has been committed which is a Federal crime and therefore , the FBI will also be contacted. I am approaching some Attorney's in California that specialize in commercial fraud and will be retaining one to sue the Company


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I understand your frustration Georg, it's been 4-5 years and I've spent over $1000 and nothing has arrived apart from earbuds. All confidence has been lost. It almost feels like we've been caught in vapourware. I feel like a bit of a mug for supporting apparently good intentions. I've logged a ticket to try and get information on when shipping will happen. Bret Lucas 12th Feb 2019.


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I challenge everyone (or at least one as this is more realistic) from LH that non of the products will ever be delivered. Welcome to prove me wrong but you wont. Period.

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Development and manufacturing mode?


Well you have no problem providing products for a review on stereotimes which are even using campaign pictures. So the source is an available product. Why wont you ship it to the people who's money you have for 4+ years?


If you claim it takes you 4+ years to develop a product you frankly should have stated your

A)  inability to work at "normal" industry lead times 

B) status of your product as nothing more than a sketch on a napkin (nice webgraphic in html)

clearly in the campaign




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I think it would be a small effort for LHLabs too let everyone know exactly what the status and where the development is and keep this planning/schedule up to date.

The community always understands that there can be development delay's and production problem's and offcourse delays in the production chain because of small production batches and manufacturing schedule. 


But there is a structural failure to communicate on a regulair basis with backers a few years back when the forum changed it all seemed to slow down. And this leads to misunderstanding and frustration.
I personally have backed almost all the products and i'm still waiting.

I would loved to see the development and testing of equipment what LHLabs did a few years back.
Remember seeing the Mono Blocks being build and tested the discussion on the forums about specs and components like caps and resistors this all was awesome. 

But what happend to these Mono Blocks and products like the Pre-Amp/HPA/Tube-Amp/etc...?
Has the development stopped?
Or is the development done? 
Are they in Production?
Are we waiting on components?

Someone told me a while back that everything has been put on the back burner until the Geek Wave is DONE, but i can't find any notification about that, but i think it seems to be correct.
If LHLabs or anyone else can verify this for me please do.

Now Geek Wave seems to get status updates every Month or so.
We should get another update somewhere this week and i believe they will reach another development milestone in about a month if i remember correctly.

Now I believe the Last status for the Pulse Xfi DAC was somewhere in sept/nov 2018 that the manufacturer was waiting for some of the components and that it would be done within a month. 

Now that was 6 months ago, so LHLabs please any Update would be welcome.

Please LHLabs / Larry we need more communication and insights into the development and production including its challenges and problems but more important we also need to hear about any successes and milestones that have been reached..



We're unsure what you mean by "only bad renders" in the latest update. The latest update shows a physical chassis in 3 different photos. 


https://support.lhlabs.com/a/solutions/articles/13000063712 

To CS, So, how about those Amplifiers ?
Well they are nowhere. The "Team" is busy with products under the LH brand which you have to understand is a totally different company and has nothing to do with LHlabs. That the products have the same chassis, specs etc. as the crowdfunded ones is mere coincidence.
Any solicitor here? Anything we can do?
even if you could (igg t&c) then there is the ever important realization of the content of a naked mans pockets.
Thanks
It is actually also wire fraud as they were handling idgg and non idgg payments via credit card. I doubt though that you will find a lot of interest in following this case. And after all, they are still hard working to provide us the devices.just took a little bit longer than anticipated as they want to have it „perfect“
But even if and even if then convicted, you will not find any money left so payout will be your fraction of nothing. This will also limit any appeal for lawyers to get on the case.
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