I created a ticket requesting order confirmation. I also posted at GW IGG requesting confirmation. I'm reposting here coz I really don't know now the best way to communicate to LHLabs.
I created a ticket at the LHLabs support site. It seems all my previous tickets are no longer listed. I only relied on a very old email confirmation of my order back in August 2015 from a certain Gina Stewart.The email attachment has all the details of my order.
Can you confirm my order? The ticket number is #43705.
Rene's issue solved and emailed.