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Vi DAC Chatter

Hi everyone, this is the first thread for the Vi DAC. Please post thoughts, comments, questions, screenshots, etc. in here. We will be attending to these forums now instead of the IGG pages due to ease of use for both LHL and backers. 


Same rules as before: professional-esque discussion over the campaign and LHL is welcome. Personal attacks will not be tolerated and will be deleted. Profanity: try to keep it PG, please. 


There is no "quote" function on the forum but I am working with Freshdesk support to see if there is a workaround. But this will be infinitely better than the old system at IGG where there was no ability to edit posts, a character count, no way to post screens, etc. 


We look forward to hearing from you around the forums! 


- Jarek


Why have I had no communication for 18 months regarding the viDAC infinity I paid for in 2015? You even charged me for shipping 18 months ago. Since then, nothing. Give me my product, or give me my money back!!!

 


Customer Service
said 3 months ago

 

We expect the new chassis prototype completely done by the first week of June. I am going to post pictures when/if I get them so everyone can see what we have.

 

 so are we looking at the same chassis that was supposed to be done in June or is this another prototype?
what is the status of the PCB,s and other parts to assemble the VI's.

And while they are waiting again for another prototype chassis, can they build the Pulses and Sources that are suppose to have parts?

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I thought the new case design was worked out months ago? I do not mind how the products will look like. I am only concerned about getting them the fastest way possible.

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The new chassis design looks beautiful.  I had a few misgivings from the first artist's rendering but this looks terrific.  The front bevels pay a little homage to the original design and it looks modern and fresh. Tube holes TBD,  but I feel this could finally put the chassis issue to rest.   Will await the pics of the prototypes.

11 days ago we got this status report - have any of the 7 been assembled?


LH Labs
Campaigner 11 days ago

 

We should be getting 7 more (original) chassis in next week to ship out.







The way I see it, Larry is otherwise occupied and there is little communication between him and the dude who normally monitors this forum. No reports means that nothing much has changed. It appears that when Larry runs into delays he is VERY reluctant to report them.

Two Months since update.  Indiegogo requires monthly updates.  any true business has production plan and parts on order to meet that plan.  Why No plan?

@Customer Service


Hi, any news on the ViDAC chassis? 


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I am on the same page as you Matthijs.  Waiting on a Vi Tube DAC SE, a Source SE and three Waves.

Sorry, you are right! And I am experiencing the same symptoms with both campaigns, and the wave campaign and not to mention the hpa wich now seems a decade away from production. They should pick a campaign and finish it and then move to the next one. They should stop juggling all the campaigns.

This is the Vi Dac thread, not the Source thread, but the symptoms are the same...little to no progress!  All I want is what I paid for, no more, no less, then I'll quietly fade into t he sunset.  Four years has been more than sufficient time.


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Well, 50% has shipped before June & 7 units more in June, yet I still have not heard anyone confirm receipt of a source SE. Fact is that Most of SE backers are among the most active on forums. This is why I have a hard time believing the numbers. We have been given ‘firm timelines’ of few times yet I still have empty hands.


Big question is : Have they made any after the supposed 2nd machining vendor failed?


We never heard what happened to the slow first vendor, nor the not perfect chassis.


seems like they could ship something every month and reduce the backlog

I believe they are being dispatched individually, by specially trained flying pig.


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Has anyone received their Vi Tube DAC SE?


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