Bowen, what version driver are you using? What firmware are you using and are you using an original V2 with the plastic casing?
Also are you using Windows (what version) or a Mac?
It's probably the hardware. Create a ticket and I'll send it over to Matt for a possible RMA. Let us know the following:
When/where you purchased (do you have receipt?)
Versions of Windows
Versions of drivers/firmware used
Matt will probably have some additional questions as well.
I sent it to Matt for you. Thanks and sorry about that!
Sorry about that. To my knowledge, they're very busy over in that division. When more information is available, they'll contact you back. I apologize about that delay.
Bowen
I purchased a gov2 weeks ago,It can't indentified by my computer now,even if it was idetified,it can't make a sound.