I purchased a gov2 weeks ago,It can't indentified by my computer now,even if it was idetified,it can't make a sound.
Sorry about that. To my knowledge, they're very busy over in that division. When more information is available, they'll contact you back. I apologize about that delay.
I sent it to Matt for you. Thanks and sorry about that!
It's probably the hardware. Create a ticket and I'll send it over to Matt for a possible RMA. Let us know the following:
When/where you purchased (do you have receipt?)
Versions of Windows
Versions of drivers/firmware used
Matt will probably have some additional questions as well.
Also are you using Windows (what version) or a Mac?
Bowen, what version driver are you using? What firmware are you using and are you using an original V2 with the plastic casing?