I was so excited and relieved that my case was finally going to be resolved. LH Labs was literally just one step away from resolving my case and now I have heard nothing again. Please, respond to my case. Matt L. and Larry himself were involved. Since over two weeks later, no replies again.
Sadly, not uncommon. I've had a ticket open for the last 2 months. No replies, no contact of any sort.
12 months ago
Anyone know how to get a refund for all of this? I spent over $10,000+ and haven't received ANYTHING yet. No answers to any of my tickets either.
Technical Support Team
11 months ago
Hi Josh this is Matt from the Tech Support Team here at LH Labs. I have been filtering through the forums and had come across this topic. I'm sorry to hear about your previous experience. If there is anything I can assist you with, you can reach out to me via email at firstname.lastname@example.org and I will be able to answer any questions you may have. Once again, I apologize for the inconvenience and appreciate you patiently awaiting for your case to be resolved! - Matt