Join the (apparently very large) club, Matt. My pulse (mentioned in a post above) was sent with the wrong firmware - a year late, then had to be sent back to LH Labs to be repaired for a different issue. The repaired unit developed the issue again after a month or two. LH Labs did send me a brand new unit, so I guess there was some effort to get me working device, but that also developed a different fault. I found it in the attic the other day and the remembered the general feeling of anger and frustration that dealing with this company has managed to inspire in me. I will chuck it in the bin one day.
My advice is dump it and forget about it. I am now listening to a Yamaha network streamer. Cheaper, reliable, and sounds every bit as good.
I spoke too soon, I'm now experiencing dropout issue with the v2.0 firmware, as others are :(
At least it works for a bit now, so not totally useless! But randomly it just drops out and requires a reboot AND unplug/plug of the USB cable to get it working again!
Larry and LH Labs seem totally incompetent when it comes to actually producing a consumer product, seriously pissed off at this point, I've had nothing but trouble. But what do they care, they've got our money... :(
Hi LH Labs Technical Support Team,
Could you please confirm if the firmware you posted above is compatible with the Geek Pulse Signature Edition (V2 chassis). Also please confirm if the latest USB firmware is 1.0 and the latest MCU firmware is 1.27.
Thank you in advance.
OMG!! After years of my Pulse X Infinity intermittently not working, me getting very very frustrated, with tickets raised, it now works!
Thank you for posting this, a simple firmware upgrade is all that was required! Why they couldn't have told me this with a response to the ticket I raised is beyond me...
It sounds like a lot of other people are having this same issue, if they just told people about this firmware update I'm sure they could close a lot of tickets!
I feel there is a bit of confusion with the firmware numbers:
I think I may have the same problem with my Pulse Fi, Is this Firmware update suitable. I just have a concern that it isn't my issue because Linux now won't recognise the pulse at all now. Windows does seem to recognise it, but no sound comes out. If anyone has any insight into this I would be grateful. This is my second pulse. The first was faulty, and I don't want to brick this one. Thank you.
Awesome, this fixed it for me as well, contacted support, received v2.0 firmware for my Geek Pulse Signature. Works like a charm again.
My Geek Pulse Signature DAC seems to be having similar issues as you're describing. It stopped working recently, having the same symptoms you're describing. I was wondering if you've resolved your issues? Was it hardware related? How did you solve it?