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GO V2+ balanced port output sound only 1 side

Hi, I just got the go v2+ and use a custom balanced cable to plug into the balanced output port but sound only coming from 1 ear. Is this a unit defect or something else? Thanks.

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I also sent mine back and they sent me a message to say it is fixed. Awaiting delivery.


I also sent mine back for repair and LH Labs fixed under warranty.

I sent the unit back and lhlabs fixed it. It was the solder between the jack and the board got loose.
Dumb question. How many contacts do your stereo mini jack plugs have?

 

I have the same issue. Has anyone determined if this is a defect and covered under warranty?

Just seen this and my GO V2+ has the same issue. Did you ever get yours sorted?


JT

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