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GO V2+ balanced port output sound only 1 side

Hi, I just got the go v2+ and use a custom balanced cable to plug into the balanced output port but sound only coming from 1 ear. Is this a unit defect or something else? Thanks.

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Just seen this and my GO V2+ has the same issue. Did you ever get yours sorted?


JT

I have the same issue. Has anyone determined if this is a defect and covered under warranty?

Dumb question. How many contacts do your stereo mini jack plugs have?

 

I sent the unit back and lhlabs fixed it. It was the solder between the jack and the board got loose.

I also sent mine back for repair and LH Labs fixed under warranty.

I also sent mine back and they sent me a message to say it is fixed. Awaiting delivery.


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