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My GO2A Blue Power Light comes but USB connectivity isues

I'm still not able to use my GO2a due to USB connectivity issues. I was wondering if you guys had any tips on trouble shooting this problem? I opened a support ticket 6 days ago with LH Labs, I'm hoping that someone will be able to help and I won't have to send it back...again...

The issue I'm having with it is that when I insert the USB Type-A interface into my laptops (3 different laptops) they sometimes recognize the device but very frequently they don't recognize the device. I using the V3.26 drivers which I assume is the correct one.

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